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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I have purchased an OEM copy of Windows 7 and am trying to

Customer Question

I have purchased an OEM copy of Windows 7 and am trying to install it on a machine running XP. I ran the compatability process previously, and this machine is compatable with W-7. However, when I try to install, I receive a message that there is no installation software compatable with 7. what do I do?
Submitted: 1 year ago.
Category: Software
Expert:  Kris Rodgers replied 1 year ago.

You cannot purchase OEM software - it comes with the computer when purchased from a re-seller.

Are you sure it was OEM you purchased?

Expert:  lordnomi replied 1 year ago.

I agree with Kristopher T

Secondly for upgrade you need full version of Windows 7 Official DVD

Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

An OEM disk should work just fine. You'll have to boot from the disk and do a clean install

of the operating system. It won't install if you're logged in to XP and run the setup from the disk.

What's the brand and model # of the computer you're trying to do this on?