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Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 876
Experience:  Technical Support Coach at Liberty Tax Service
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I'm working in illustrator cs4 and I cannot fill my objects.

Customer Question

I'm working in illustrator cs4 and I cannot fill my objects. Help!
Submitted: 11 months ago.
Category: Software
Expert:  Isaac Franklin replied 11 months ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

To fill in objects, use colors etc for adobe illustrator cs4:

This is how to paint with fills:

Let me know if you were able to follow these and if they applied correctly and we can go from there.

If you are satisfied with the help I have provided, please remember to click and submit a 5 star rating on this page. Your feedback is important as it is the only way I am credited for assisting you. Thank you.

Customer: replied 11 months ago.
No you don't understand, I know how to do it. The object won't fill. I created a rounded rectangle with the rectangle too and did all those things in the links you sent, but the object just won't fill!!!!
Customer: replied 11 months ago.
None of my objects are filling no matter what I do.
Expert:  Isaac Franklin replied 11 months ago.

What happens when you try to fill them in?

Also, did this just start or did it ever work before now?

Customer: replied 11 months ago.
When I add color to the fill box on the tool bar, nothing happens at all. I never had this problem before.
Expert:  Isaac Franklin replied 11 months ago.

Is your View set to outline, rather than one of the "preview" options?

Please check this, test again.

Customer: replied 11 months ago.
Expert:  Isaac Franklin replied 11 months ago.

close illustrator.

Go to your app data file, (both in local and roaming) find adobe, then right click illustrator folder. Rename it

with .old after the file name in both locations.

Open illustrator and test again.

also, this is optional, not mandatory:

Friendly reminder.

If you would like to have a more hands on support through Secure Remote Assistance, I will send you an offer and I will be able

to log in and perform the fix for you. We offer this as an easier solution for clients. It is 100% guaranteed

money back if we cannot resolve your issue.

If you would like to continue with written instructions, that is absolutely fine as well. Just click the reject when you see the

offer and we will continue immediately in this manner going forward.

Expert:  Isaac Franklin replied 11 months ago.

(only accept that if you want me to fix the issue for you) otherwise we can continue here written)

let me know the results and we will go from there.

Customer: replied 11 months ago.
Where is my app data file? I already renamed the file, with save as, closed illustrator and open up the new one and the same thing, can't fill any objects.
Expert:  Isaac Franklin replied 11 months ago.

You cannot rename it if you are on the actual icon. they have to be renamed in the path i gave you.

are you on a windows version or a mac?

Expert:  Isaac Franklin replied 11 months ago.

Would you like me to help you locate the app data file? (it will be different if you use a windows or mac for navigation)

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