Login credentials refers to the are the USERNAME, and PASSWORD ***** is needed to LOGIN to any given online account.
For example, if you are trying to check your EMail online.......you would need your LOGIN credentials to do so.
YOu need the Username (typically this is your Email address) and then a password ***** accompanies the Username.
I understand you want to cancel a subscription or account......but the process is narrow, and needs to be followed exactly.
Each program has its OWN method of cancelling accounts, some are obvious and easy to follow, and some make it VERY difficlut to cancel.....WHY....to keep you as a customer.
If they make it difficult to cancel......you will give up trying, and keep paying.
But thats where I come in.....I will figure out EXACTKY how to cancel......and with your credentials to LOGIN, we can get it cancelled.
But again......a remote session would most likely be necerssary.