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Hello! My name is*****I am a certified computer professional who will assist you with the problem you described.It looks like the previous Expert is not available any more. I can continue assisting you.
Please tell me which Windows version is installed on your computer.It could be:- Windows XP- Windows Vista- Windows 7- Windows 8 / 8.1- Windows 10I am awaiting your reply.Thanks,IT Miro
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
I can help you with the issue you described; however, since there could be several possible causes of the problem, I suggest we establish a secure remote session so that I can see the problem myself and help you directly.Let me if you would like that.Thanks,IT Miro
I am glad the issue is gone now!
If there is anything else I can help you with, let me know.Regards,IT Miro