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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Adobe Lightroom 6 with Windows 7: I have been using Adobe

Customer Question

Adobe Lightroom 6 with Windows 7: I have been using Adobe Lightroom 4 with no problem. I downloaded Lightroom 6 via a dvd, I upgraded the catalog as requested. Now, when I open Lightroom 6 the proper window appears in 'Development" mode but the windows circular icon symbol appears and circulates continuously. "Task Manager" states that Lightroom is not open.
How do I force Lightroom 6 to open?
Submitted: 1 year ago.
Category: Software
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks