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Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 20219
Experience:  Software expert
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Both my mouse and touchpad have stopped working. While I can

Customer Question

Both my mouse and touchpad have stopped working. While I can guess this is probably a software problem, I am not tech savvy and don't know how to fix it. What should I do?
Submitted: 1 year ago.
Category: Software
Expert:  Josh replied 1 year ago.

Hi Janet,

Hold down the Power button for 5-10 seconds until your computer powers off. Wait 1 minute and power it back on again.

Check to see if the touchpad/mouse are working again.

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