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May I start a Secure Remote Assistance session with you so that I can better help you fix this problem?
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 49 and click the circle button to start the remote application.(After the file finishes downloading, please open the file and run it.)
Hello again,I see that you are not connected, yet.Are you having any problems with running that remote application after it is downloaded?Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?Thank you,***** *****