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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 37527
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I refreshed Firefox and now it won't allow me to get

Customer Question

I refreshed Firefox and now it won't allow me to get into google docs.It won't allow me to add an exception.What can I do?Would prefer not to do a remote at this time I just need instructions thank you
Submitted: 1 year ago.
Category: Software
Expert:  Viet - Computer Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Please select Advanced... option and allow it.

Please let me know. Thank you,

Customer: replied 1 year ago.
I said in my original post it won't allow an exception
Customer: replied 1 year ago.
It says it's no possible but then how do people on Firefox use google docs?
Expert:  Viet - Computer Tech replied 1 year ago.

I'm sorry. I'm researching on this issue. Thank you,

Customer: replied 1 year ago.
It won't even let me open google.con
Expert:  Viet - Computer Tech replied 1 year ago.

Are other websites working fine?

Is the date and time correct on your computer?

What's your antivirus / security program, if any?

Customer: replied 1 year ago.
Please close this question thanks
Expert:  Viet - Computer Tech replied 1 year ago.

You're welcome. You got the issue fixed? OK, this is being closed per your request. If you still need help with anything else, please let me know any time. Thank you,