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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
What is the make and model of the computer which you want to upgrade to Wndows 10. let me know the detail then i can check the hardware and let you know if the upgrade would be fine or not.
The computer has the basic hardware requirement which meets the parameter to install windows 10.
Let me know if there is any question for me feel free to ask.
Cortana comes with Windows 10 do you already have Windows 10 or you are planning to install it on your Hp Pavilion G series
Let me know the model number of the Hp Pavillion G series computer?
i will be able to tell you if its upgradable or not to windows 10.
The computer is fully compatible for an upgrade or install windows 10.
let me know if you have any question.
yes i can initiate windows upgrade from Windows 7 to windows 10 remotely.
I have sent you a secure remote assistance offer link on this chat you can accept it then i can send you a remote link to execute then i can have access and run the Windows 10 installation.
If you scroll up and down the chat session you will see an active remote assistance offer link.. Let me know if you find any problem following the steps.
i have sent you the remote offer one more time you may accept that and it will do the credit and i can give you a remote link to run.
let me know when you could be online i will try to be online at the same time and get this fixed.
I can remote connect and install windows 10 for you. Remote assistance offer sent.
We've reached the end of Microsoft's unprecedented free upgrade offer for Windows 10. If you choose to upgrade an old Windows PC, you'll now have to pay.
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yes i can remote access from windows 7 and install windows 10 from the disk.
backup all you data on an external drive or source so we do not end up with data loss.