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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My Norton 360 says am due to expire shortly. On 8/23/2015 I

Customer Question

My Norton 360 says am due to expire shortly. On 8/23/2015 I bought Norton™ Computer Tune Up & Norton 360™ Subscription Renewal (2 Year Subscription) 100% Guarantee* - Virus Removal Service NP1159367421. How do I ensure my product does not expire.
Submitted: 1 year ago.
Category: Software
Expert:  Quiksilver07070 replied 1 year ago.

Hello Charlie, and thank you for choosing


In order to keep your Norton Tune-Upand NOrton 360 subscription in ACTIVE status, you need to purchase ANOTHER subscription.


TO purchase another subscription, can be tricky and this is where I would best be able to help you.

But to do this, I want to be 100% sure you are purchasing the correct subscription, so it would be best to have a REMOTE SESSION with you on your computer.

Are you okay with havign the remote session? Is now a good time?