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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Both Photoshop CS5 Extended 12.0x32 and Bridge CS5 4.0.0.529

Customer Question

both Photoshop CS5 Extended 12.0x32 and Bridge CS5 4.0.0.529 quit unexpectedly when I try to get information about a file. I am using MacOs 10.11.5 El Capitan
Submitted: 1 year ago.
Category: Software
Expert:  Dustin replied 1 year ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

Ive seen this issue before and it can be fixed. The question is how do you want to proceed, would you like me to connect remotely and fix the issue for you on screen directly?

Or would you prefer to have me guide you via written support?

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.