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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 615
Experience:  Computer Software Support specialist for more that 10 years
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All my entries year financial record just disappeared from

Customer Question

All my entries for the year for my financial record just disappeared from the screen. The screen says -0- balance. How can I get my entries back?
Submitted: 1 year ago.
Category: Software
Expert:  Jason Fenoglio replied 1 year ago.

Hi my name is ***** ***** I can assist. What software are you using for entering your financial records? Is it a web site or something like Quicken? We might be able to resolve this faster if I can do a remote session. Would that be something you'd be interested in?

Expert:  Jason Fenoglio replied 1 year ago.

It doesn't look like the payment went through for the remote assist. Customer Service will contact you to resolve the situation.