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Were a paid technical support service. Though we do guarantee our service. With that being said would you like to proceed with paid help, or were you seeking free help elsewhere?
If you want to proceed, please try to describe the issue you are having as best as you can, thank you.
We do not offer free AOL tech support. We do however offer a guaranteed paid tech support service. meaning if I cant solve your issue then you would be entitled to a full refund.
I tried to accept your offer for remote assistance. It said payment declined. This can happen if the card doesnt have enough funds to cover the payment, or if your bank or credit company blocked the payment since this is a new website you are purchasing from. A quick call to your bank or CC company usually clears that up.
Since you requested remote support, Ive sent that offer back to you.. Just in case you did want to proceed with paid support.