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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 605
Experience:  Computer Software Support specialist for more that 10 years
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All of the icons and names of programs that I subscribe to

Customer Question

All of the icons and names of programs that I subscribe to are not in my cloud. How do I fix this?
Submitted: 1 year ago.
Category: Software
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 year ago.

Is this on a Mac?

Customer: replied 1 year ago.
Thanks. I have had this problem before and your people had to get into my computer to fix the problem.
Customer: replied 1 year ago.
The expiration date is 2/18. There should be sufficient funds in the account.
Customer: replied 1 year ago.
I have a Mac.
Customer: replied 1 year ago.
Retry my card if you would. It should go through.
Customer: replied 1 year ago.
retry the card
Customer: replied 1 year ago.
Will someone please answer me!
Expert:  Cody replied 1 year ago.

sorry, can you request again on your side?

Expert:  Cody replied 1 year ago.

still there?

Customer: replied 1 year ago.
That is what others have. Done. I have fixed th credit card problem if someone has not retried it.
Customer: replied 1 year ago.
Please respond by computer. Yes I have an IMac. running El Capitan.
Expert:  Cody replied 1 year ago.

I think you need to request it on your side.

Customer: replied 1 year ago.
Get rid of Secure remote.
Expert:  Cody replied 1 year ago.

what do you mean?

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