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My Computer crashed andI had toupgrade my CPU, now I need to

Customer Question
reinstall my adobe Software, but...
My Computer crashed andI had toupgrade my CPU, now I need to reinstall my adobe Software, but I am not able to sign into the account, can you help me> Please!!
Submitted: 1 year ago.Category: Software
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Answered in 5 minutes by:
5/28/2016
Software technician: Quiksilver07070, Computer Support Specialist replied 1 year ago
Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Software
Satisfied Customers: 793
Experience: Install, Update, troubleshoot and remove all types of software
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Hello Herbert, and thank you for choosing JUSTANSWER.com

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Software technician: Quiksilver07070, Computer Support Specialist replied 1 year ago

Do you know your Adobe Account USERNAME, and PASSWORD?

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Software technician: Quiksilver07070, Computer Support Specialist replied 1 year ago

Oh, and do you know WHY the CPU had to be replaced?

If it was due to OVERHEATING, you will want to fix the ROOT CAUSE of the initial failure. Just FYI

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Software technician: Josh, Computer Enthusiast replied 1 year ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 20,680
Experience: Software expert
Verified

Hi!

If you can remember your Adobe ID (email), you can use this form to reset your password *****: http://adobe.ly/1UkPLln

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Software technician: Josh, Computer Enthusiast replied 1 year ago

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.

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Josh
Josh
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Category: Software
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