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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I have light room 5 and I thought we would have to reboot the

Customer Question

I have light room 5 and I thought we would have to reboot the hard drive so I backed up the catalogs on the desktop and now I can no longer access any of my photos on light room. I placed the catalogues back on the desk top but the program no longer recognizes them. The actual photos are on back up drives and I backed up the catalogues there also but I cannot get the program to recognize my photos any longer.
Submitted: 1 year ago.
Category: Software
Expert:  Martin replied 1 year ago.
Hello Colleen and welcome.When did the problem start?When you say reboot the hard drive, are you referring to having had Windows reinstalled?Please reply using the box below.Regards,Martin