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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 615
Experience:  Computer Software Support specialist for more that 10 years
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I CANNOT VERIFY MY EMAIL. I NEED HELP I AM NOT GOOD ON THIS

Customer Question

I CANNOT VERIFY MY EMAIL. I NEED HELP I AM NOT GOOD ON THIS TYPE THING.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Software Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: i AM TRYING TO GET INTO A DOWNLOAD ON MY COMPUTER AND ADOBE WILL NOT LET ME IN IT. i HAVE THE ICON ON MY COMPUTER.
JA: Is there anything else important you think the Software Technician should know?
Customer: i WENT INTO THE ADOE WEBSITE WIWTH NO LUCK THERE.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Software
Expert:  sudipto_dutta replied 1 year ago.
Are you trying to install any Adobe software, like Adobe reader etc. ?