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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 615
Experience:  Computer Software Support specialist for more that 10 years
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I would like to renew my Kaspersky antivirus program JA: Sometimes

Customer Question

i would like to renew my Kaspersky antivirus program
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Software Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: my coverage has expired i need to renew it
JA: Is there anything else the Software Technician should be aware of?
Customer: i dont think so
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 1 year ago.
Category: Software
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I will try my best to help you

Sir/Ma'am do you remember the version of Kaspersky installed in the PC?

Did you purchase it online or from a local store?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 1 year ago.

Checking to see whether you still need my help.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.