How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask caraleneK Your Own Question
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 691
Experience:  You one stop software Engineer
Type Your Software Question Here...
caraleneK is online now
A new question is answered every 9 seconds

My son cannot sing in to his xbox live account. i recently

Customer Question

my son cannot sing in to his xbox live account. i recently bought a new laptop and i think that may have something to do with it.
Submitted: 1 year ago.
Category: Software
Expert:  caraleneK replied 1 year ago.
Hello. My name is***** will be providing an answer to your question todayThank you very much for giving us an opportunity to help you. Let me just understand you problem better can you sign on to the Xbox live account if you have problem please look at thisPress the Guide button on your controller, then select Settings, select System Settings, and select Network Settings.Select the name of your Wireless Network, or select Wired Network for a wired connection.Select Test Xbox Live Connection.Waiting your feedback or i can log on to your machine and help you.
Expert:  caraleneK replied 1 year ago.
Hello again please note i waiting for your feedback to help you..
Customer: replied 1 year ago.
thats not the problem. i have to contact microsoft.
Expert:  caraleneK replied 1 year ago.
Thanks for the feedback way contact Microsoft do you have problems to get back in to your account ?? waiting your feedback to help you
Expert:  caraleneK replied 1 year ago.
Hello again hope you very well today i just follow-up to see if you need more help i here to help you. Waiting your feedback