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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I downloaded an IRS tax form today and attempted to enter

Customer Question

I downloaded an IRS tax form today and attempted to enter information into the form but received an Adobe Reader XI Access Denied message. No problems before today. What's up?
Submitted: 1 year ago.
Category: Software
Expert:  Pamela Donald replied 1 year ago.

try installing an update to Adobe reader 11 version/ Go to adobe.com/ search for updates to adobe reader/ you may have to uninstall by going to control panel/go to software and programs/ uninstall then reinstall adobe reader 11 version