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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My granddaughter (aged 9) changed her login password on her

Customer Question

Hi My granddaughter (aged 9) changed her login password ***** her "compatible- i.e. switchable) and foolishly forgot to tell her mother and of course forgot the login. she has asked me if I can help but I am at a loss to know what to do. can you please help me so that she can use it again, especially for school.
Many thanks
Stan Agombar.
Submitted: 1 year ago.
Category: Software
Expert:  GeekGal replied 1 year ago.

My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this. May I ask exactly what type of device your granddaughter has?

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