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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 618
Experience:  Computer Software Support specialist for more that 10 years
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Please, I need help desperately. Yesterday MacAfee took

Customer Question

Please, I need help desperately. Yesterday MacAfee took control of my computer for virus problem. Afterwards I was unable to get to my e-mail *******@*****.***. This mornng I got a page to sigh up with google. You would not accept my user name Vickie so after playing around with several names I put in Eisenvickie. Now that has become my e-mail which I DO NOT WANT UNDER ANY CIRCUMSTANCES. I did not think the user name would become my e-mail.
Submitted: 1 year ago.
Category: Software
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

I believe you had created a new email account by entering that name Eisenvickie

Sir do you know the password ***** your original email account (***@******.*** )?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista,Windows 7, windows 8, Windows 10 or any other


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Expert:  John replied 1 year ago.

Sir/Ma'am checking to see whether you still need my help.

Please let me know.



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