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I was trying to renew our subscription. and everything goes
I was trying to renew our subscription. and everything goes through and says to sign in. well it keeps going to this websight cant e reached … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
454 satisfied customers
I tried to renew my norton anti virus. did not work. i
I tried to renew my norton anti virus. did not work. i called noton and they did remote access. the tech said my computer needs to be cleaned 199.00 299.00 399.00.no thanks.I hung up.What is hp charge… read more
Harry
Harry
135 satisfied customers
I purchased anew computer on 12/23/17 and at the same time
I purchased anew computer on 12/23/17 and at the same time purchased Norton Security Deluxe for that computer as well as for two other computers (3-device package). I recently received an email from y… read more
Kris R
Kris R
IT Manager
Computing
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I have renewal for 360, and the license are for older
I have renewal for 360, and the license are for older machines I no longer have?? … read more
David L
David L
Bachelor's Degree
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Norton 360 no longer works on my mother's computer. I found
Norton 360 no longer works on my mother's computer. I found the Norton 360 file folder under program files was empty. My mother bought a new Norton Security Standard but before installing it I am tryi… read more
Randy IT Tech
Randy IT Tech
3,525 satisfied customers
I just purchased norton internet securityfor my wife. Since
Hi. I just purchased norton internet securityfor my wife. Since I was using my credit card, I used my existing account (XXXXXXXXXXXXXXXX) and reset the password. In the process, I lost a decade worth … read more
Expert
Expert
My Norton has just recently been renewed. It is supposed to
My Norton has just recently been renewed. It is supposed to be available for use for up to 3 computers. I have a laptop that I am trying to get Norton installed on. How do I get that done? Annie XXXX… read more
Expert
Expert
Is this Norton 360 and do I have to pay. I think I have malwear
is this Norton 360 and do I have to pay. I think I have malwear I am getting a message my bandwith has been reached and to buy more bandwith I thought Norton 360 was to keep this out of my computer. B… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
Upon starting my Win7 desktop computer a few days ago, I got
Upon starting my Win7 desktop computer a few days ago, I got the Norton 8504,104 error message, that instructed me to download Norton Power Eraser. The PROBLEM is, the same event that crashed Norton 3… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
513 satisfied customers
Norton 360 does not run Live Update, on my laptop; is there
Norton 360 does not run Live Update, on my laptop; is there a way to get it working? I have done this before, but cannot remember the website! Howard Grattan… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have moved, have a new computer, and a new ISP. How do I
I have moved, have a new computer, and a new ISP. How do I transfer my Norton 360 coverage to my new set-up? Ralph M. Jacobs New E-mail Address;[email protected]… read more
Juliene McKesson
Juliene McKesson
Computer Systems Analyst-Consultant
Master's Degree
80 satisfied customers
I have worn myself out trying to buy Norton Antivirus to renew
I have worn myself out trying to buy Norton Antivirus to renew it. it ends in a couple days, But Norton blocks it. My credit card is good Help! I'm new at the computer.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
933 satisfied customers
Bought Norton 360 product 5 days ago - have been running Norton
Bought Norton 360 product 5 days ago - have been running Norton 360 for a long time. I Installed from CD - product refused to work, giving Error 8504,106 - I contacted Symantec (US?) on-line - they un… read more
IT Miro
IT Miro
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Bachelor's Degree
513 satisfied customers
My Norton 360 is about to expire. I have purchased a renewal
My Norton 360 is about to expire. I have purchased a renewal and upgrade to 360 5. I have run the download manager several times. It reports it has competed the installation. However when I login to m… read more
Ryan B.
Ryan B.
Desktop Support Technician
High School or GED
1,260 satisfied customers
Dear Sir or Madam: I am a long time user of Norton 360 as
Dear Sir or Madam: I am a long time user of Norton 360 as the security software for my home computers. On January 15, 2012, my yearly Norton contract was renewed. The renewal contract states that the … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,619 satisfied customers
Last July I renewed my Norton Security 360 Version 4.o, this
Last July I renewed my Norton Security 360 Version 4.o, this was suppose to cover two laptops, one being my daughters. She only informed me earlier this week that hers has not been renewed. Can you te… read more
Pete
Pete
Engineer
Bachelor's Degree
2,975 satisfied customers
i bout the norton software a year ago now iam trying to renew
i bout the norton software a year ago now iam trying to renew and up date and it wont letme… read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have renewed norton 360 on new account will it download when
I have renewed norton 360 on new account will it download when my present account runs out two differant e-mail address… read more
Andy
Andy
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MS Electrical Engineering
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Meet the Experts:

Jess M.

Jess M.

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Computer Software Support specialist for more that 10 years

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Kamil Anwar

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

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Jins M. N.

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IT Miro

IT Miro

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Steve Herrod

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Byron

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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