How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot connect with OUR TIME Keep asking password - I have

Customer Question

I cannot connect with OUR TIME
Keep asking for my password - I have
not been a member for sometime & of course, do not remember password.
They gave me a temp password
does not work either. Have to get into
their website - if I don't cakncel, I will
automatically receive billing each renewal date and I signed up for 1 month But
the site is worthless and cannot even
prepare a profile and cannot get
a password *****
Submitted: 1 year ago.
Category: Software
Expert:  GeekGal replied 1 year ago.

Hello. My name is*****'m a certified computer professional with 15 years of experience. It would be my pleasure to assist you with this.

Expert:  GeekGal replied 1 year ago.

I believe that a Secure Remote Connection, where I connect to your pc and fix the problem while you watch, would be the fastest and easiest way to resolve your issue and I have offered this as an Additional Service. This is optional, and if you choose not to do this, I can try to find a way to help you here.

Related Software Questions