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I can't clear the service required message.I tried downloading a…

Customer Question
I can't clear the service...
I can't clear the service required message.
I tried downloading a software program to reset the counter, but i get a massage that the printer is not on, or there is another problem.
Submitted: 2 years ago.Category: Software
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Answered in 12 minutes by:
2/21/2016
Software technician: bbranham3, Computer Support Specialist replied 2 years ago
bbranham3
bbranham3, Computer Support Specialist
Category: Software
Satisfied Customers: 26
Experience: 15+ Years on the job experience, Virus removal, PC Support, Network Diagnostics, Solution Design, VOIP Solutions
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what model printer is this?
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Customer reply replied 2 years ago

It is an Epson Photo Stylus 340

Software technician: bbranham3, Computer Support Specialist replied 2 years ago
"Service required. See your manual for details," is related to the waste ink counter. To reset the waste ink counter, press the following three buttons simultaneously, until the unit powers off: Power, Setup, and Stop. Then turn the power back on. to stop this from returning you either need to replace the absorbent pad in the printer of invest in a CIS system for the printer.these keep the waste ink from hitting that sensor that is under the pad.
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