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Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 5399
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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My Windows 10 went through a upgrade and now screen is

Customer Question

My Windows 10 went through a upgrade and now screen is flicker. It keep saying don't turn off the computer. Can you help.(###) ###-####
Submitted: 1 year ago.
Category: Software
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Open task manager by pressing Alt, Ctrl and Delete keys together.

Under file (top left) "Run new task" type in msconfig (yes it is hard to type as screen blinks, but it can be done).

In the new box that opens (it may be behind the task manager box) go to Service Tab, scroll until you find 2 tasks that need to be stopped. (1) Problem Reports and Solution Control Panel Support, (2) Windows Error Report Service.

Disable these by unchecking. Click Apply and click OK. If you are prompted to restart, then restart computer.

If the issue persists, or you have any questions, please be back and let me know.

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Thank you!