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I purchased Windows 10 on the Microsoft website. I have a…

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I purchased Windows 10 on...
I purchased Windows 10 on the Microsoft website. I have a product # ***** a product key. I have tried to download it several times with no luck.
Submitted: 2 years ago.Category: Software
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Answered in 6 minutes by:
2/17/2016
Software technician: Dan, Computer Support Specialist replied 2 years ago
Dan
Dan, Computer Support Specialist
Category: Software
Satisfied Customers: 2,592
Experience: 25 Years working with computer troubleshooting and networking. Comp TIA A-Plus Certified.
Verified

Hello Katie and thank you for your question. I look forward to assisting you today. Can you possibly provide me the link you purchased Windows from?

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Software technician: caraleneK, Software Engineer replied 2 years ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 820
Experience: You one stop software Engineer
Verified

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Can please ask you to download this free download manager software to control the download when complete install it and see if you can download windows with this software

http://www.freedownloadmanager.org/ or if you like I can log on to your machine and help you. Waiting your feedback

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Software technician: caraleneK, Software Engineer replied 2 years ago

Please not I waiting for you feedback to sort out your windows upgrade .

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Software technician: caraleneK, Software Engineer replied 2 years ago

Hello I am certain I can help you if I log on to your machine to fix the problem for you .I waiting for your feedback

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