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I'm trying to reset my computer I put a password in and I…

Customer Question
I'm trying to reset my...
I'm trying to reset my computer I put a password ***** and I can't remember my password
Submitted: 2 years ago.Category: Software
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Customer reply replied 2 years ago
Can you unlock it
Answered in 6 minutes by:
2/17/2016
Software technician: Randy Computer Tech, Computer Support Specialist replied 2 years ago
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 10,539
Experience: Computer Technician
Verified

Hi,

My name is ***** ***** certified computer professional with over 10 years experience. I will be glad to assist you with this.

I am sorry to hear that you are having this issue.

Do you have a Microsoft account connected to the compute?

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Customer reply replied 2 years ago
I have windows 8
Customer reply replied 2 years ago
Toshiba Satellite laptop
Software technician: Randy Computer Tech, Computer Support Specialist replied 2 years ago

Okay, what is the email that you used to set up the computer?

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Software technician: Randy Computer Tech, Computer Support Specialist replied 2 years ago

okay, thank you. I just had a code set to that email. Let me know the code as soon as you get it. Reply here with the code please.

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