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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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Outlook 2013 Notes shows to folders of notes. One has 24

Customer Question

Outlook 2013 Notes shows to folders of notes. One has 24 notes. The other has 0 notes. I need to delete the one with 0 notes in it
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome Robert

Can you right click on the folder and then click Delete or Remove.

Are you provided this option when doing this?

Please let me know.

Customer: replied 1 year ago.
Delete us greyed out. Please do not charge for this answer.
Expert:  Richard replied 1 year ago.

ok... you will have to talk to customer service about all charges.