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On Monday, I purchased the Adobe DC upgrade. I had the Adobe…

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Hi, On Monday, I purchased the...
Hi,
On Monday, I purchased the Adobe DC upgrade. I had the Adobe Acrobat X Pro. It doesn't work. The install seems to go OK but when I try to combine files it says that an explained error has occurred.
Submitted: 2 years ago.Category: Software
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Answered in 39 minutes by:
2/13/2016
Software technician: Jess M., Computer Support Specialist replied 2 years ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi Marge, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Windows XP, Vista, 7, 8 or 10?

Also, is the problem only happening when you merge or combines files?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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