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Trying to open BigFish games on my Acer computer, Running…

Customer Question
Trying to open BigFish games...
Trying to open BigFish games on my Acer computer , Running Windows 8.1
" Windows encountered an error ?? and will shut down program. "
" Windows will let me know of ' Fix ' "
Is there any history of problems ?
Is there a virus involved ?
Submitted: 2 years ago.Category: Software
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Answered in 1 hour by:
2/2/2016
Software technician: Michelle, Computer Support Specialist replied 2 years ago
Michelle
Michelle, Computer Support Specialist
Category: Software
Satisfied Customers: 5,914
Experience: B.Sc. Computer Science with Honors
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Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Let me know when you could be online i need to check the windows settings and error to get this fixed.

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Jess M.
Jess M., Computer Support Specialist
Category: Software
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