How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Dropbox, Google Drive, Microsoft Onedrive,, are all

Customer Question

Dropbox, Google Drive, Microsoft Onedrive,, are all forms of some type of Cloud storage. I am currently using and have downloaded the App to a few Macs.
I noticed if a clean up one Mac, ie delete several files, those files disappear in
This did not happen for Cloud storage such as Dropbox and Google Drive if I am correct.
I like configuration and security features but I should have the ability to delete files on one Device and the files remain on the Cloud.- Any suggestions for ?
Submitted: 1 year ago.
Category: Software
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

Its likely a setting in, it too is cloud storage as you know, have you gone through the settings and looked for an option to keep items.?

Customer: replied 1 year ago.

I understand you were not able to help with this question but let me ask another question.

Does your area of expertise involve developing Apps?

Expert:  Tim replied 1 year ago.

Nope, I'm not a developer, I'm a network and systems engineer. Sorry.

Expert:  Tim replied 1 year ago.

I still think you should review your settings, they appear to have different types of sync settings etc, which is probably what you are after.