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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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Freezing up on boot, so after utility and verify/repair I'm

Customer Question

Freezing up on boot, so after utility and verify/repair I'm getting a message of: A disk with a mount point is required. Whats my next move?
JA: Thanks. Can you give me any more details about your issue?
Customer: Yes, Mac was freezing at about 40% boot so I booted with Command R to gain access to utilities. Went thru verification process and received a EFI system partition error...make sense?
JA: OK got it. Last thing — Mac Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Software
Expert:  Dustin replied 1 year ago.

Welcome to,my name is ***** ***** I will do my best to assist you.

To get started, do you know what version of mac osx you have installed.

Such as 10.7 Lion, 10.9 Mavericks, 10.10 Yosemite or the new 10.11 el capitan?

Thank you for your response,

Dustin S.