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My lightroom 6 will no longer open. Icon moves then nothing.

Customer Question
My lightroom 6 will no longer open. Icon moves then nothing.
Submitted: 2 years ago.Category: Software
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Answered in 5 minutes by:
1/30/2016
Software technician: Mr.Med, software engineer replied 2 years ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,302
Experience: if you have any questions about softwares please contact me
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Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please Go to your lightroom 6 app, go to the top right, left click and check preferences and then sign out, and then sign back in.

let me know the results please

Thank you

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Software technician: Mr.Med, software engineer replied 2 years ago

Has everything worked out, do you still need help please?

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Customer reply replied 2 years ago
NO, thank you. I tried the sign in sign out option, to no effect. Ended up downloading lightroom again. Thank you. It seems to be OK now.
Software technician: Mr.Med, software engineer replied 2 years ago

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