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I changed my phone now my account doesn't work. It's saying…

Customer Question
I changed my phone now...
I changed my phone now my account doesn't work. It's saying your phone number is ***** register.
Submitted: 2 years ago.Category: Software
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Answered in 5 minutes by:
1/29/2016
Software technician: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 3,145
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
Verified

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Which account are you referring to, could you give me a little more detail?

Please reply using the box below.

Regards,
Martin

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Customer reply replied 2 years ago
My uber account
Software technician: Martin, Network Engineer replied 2 years ago

I can help you get back in - would you like me to connect to your computer so we can work on this together?

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Customer reply replied 2 years ago
I'm not good with the computer. I rather talk with someone. If not I'll take care the problem another day. Thanks
Software technician: Martin, Network Engineer replied 2 years ago

A remote session will be most beneficial for you in any case as it allows me to fix the problem for you while you watch - if necessary I can call you while we work on the problem together.

Would you like to get this resolved now or another day?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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