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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I changed my phone now my account doesn't work. It's saying

Customer Question

I changed my phone now my account doesn't work. It's saying your phone number is ***** register.
Submitted: 1 year ago.
Category: Software
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Which account are you referring to, could you give me a little more detail?

Please reply using the box below.


Customer: replied 1 year ago.
My uber account
Expert:  Martin replied 1 year ago.

I can help you get back in - would you like me to connect to your computer so we can work on this together?

Customer: replied 1 year ago.
I'm not good with the computer. I rather talk with someone. If not I'll take care the problem another day. Thanks
Expert:  Martin replied 1 year ago.

A remote session will be most beneficial for you in any case as it allows me to fix the problem for you while you watch - if necessary I can call you while we work on the problem together.

Would you like to get this resolved now or another day?