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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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I lost Microsoft solitaire collection today and also cannot

Customer Question

I lost Microsoft solitaire collection today and also cannot get into store. What do I do?
JA: Thanks. Can you give me any more details about your issue?
Customer: I started by playing solitaire this morning and the computer quit. I had to go thru repair and was able to start the computer again. But no solitaire, just a blank square and the store also has a blank square. I have been having problems before today after 1 game the computer would shut down but I was able to restart and finish my games
JA: OK got it. Last thing — Tech Support Specialists generally expect a deposit of about $36 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome George

Can you tell me please which version of windows you are using?

Thank you

Customer: replied 1 year ago.
windows 10
Customer: replied 1 year ago.
don't bother just delete me from your company. Not satisfied at all and your company sent me on a wild goose chase. Thanks but no thanks
Customer: replied 1 year ago.
Do not charge my credit card as I am calling to stop payment
Expert:  Richard replied 1 year ago.

ok, please speak to customer service about this, thanks