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Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?
yes just a moment please sorry!
Please open up the following link:
Join the session, then a remote file will be downloaded.
OPEN/RUN the remote file from your downloads (press CTRL + J to open up the Downloads window).PS - If we are not connected in five minutes, please reply back to me below.
Please redownload the program from the email you received from mcafee.
You can also contact mcafee directly at : www.mcafee.com/us/about/contact-us.aspx
Hi Eileen. My name is***** you for your question and the opportunity to assist.
Let me know if you still need assistance with this and I can help you get it installed.