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When I use Safari sometimes I get buffering but when I

Customer Question
switch to Chrome if's ok...
When I use Safari sometimes I get buffering but when I switch to Chrome if's ok. Can the browser be what causes buffering vs. the quality of the internet connection itself at times?
Submitted: 2 years ago.Category: Software
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Answered in 2 minutes by:
1/24/2016
Software technician: Martin, Network Engineer replied 2 years ago
Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 3,089
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
Verified

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Yes it's quite possible the browser is experiencing problems on its own.

Are you on Windows or OSX?

Please reply using the box below.

Regards,
Martin

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Customer reply replied 2 years ago

mac 2011 macbook

Software technician: Martin, Network Engineer replied 2 years ago

Close Safari then go into your home folder and into Library and rename the Safari folder to Safari.old then open Safari again

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Customer reply replied 2 years ago

ok

Software technician: Martin, Network Engineer replied 2 years ago

Test it out and see if it's any better

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Customer reply replied 2 years ago

there's no library listed in my drop down list

Software technician: Martin, Network Engineer replied 2 years ago

Library is in your Home folder.

Do you know how to open a terminal window?

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Customer reply replied 2 years ago

don't know what a home folder is

Software technician: Martin, Network Engineer replied 2 years ago

I sent you a request to start a remote session - you appear to have declined it

It would allow me to do it for you.

Alternatively open up a terminal window from Finder and I'll give you the command you need to type

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Customer reply replied 2 years ago

can do the remote session right now

Customer reply replied 2 years ago

can't do remote session i mean..how do i do the terminal window

Software technician: Martin, Network Engineer replied 2 years ago

Go to Finder and type terminal

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