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Since Windows 10, I've had problems with loading documents…

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Since Windows 10, I've had...
Since Windows 10, I've had problems with loading documents (tiff) files to photoshop cs5 and illustrator cc. The documents will not cascade or tile or stay on the photoshop interface. They open in separate windows under the program on the desktop as soon as I move them. I've never had this problem in the last few years. I'm using a Wacom Cintiq.
Submitted: 2 years ago.Category: Software
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Answered in 1 hour by:
1/19/2016
Software technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Software
Satisfied Customers: 898
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

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Software technician: Tim, Sr. Engineer replied 2 years ago

so windows 10 is not play nice? Windows 10 has caused a lot of problems for many.

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Software technician: Tim, Sr. Engineer replied 2 years ago

I can take a look via remote session and see if something jumps out at me.

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Customer reply replied 2 years ago
Take a remote look please.
Software technician: Tim, Sr. Engineer replied 2 years ago

You'll need to accept the remote session.

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Customer reply replied 2 years ago
I'd like to cancel this session. Thanks, ***** ***** I'll try other avenues.
Software technician: Tim, Sr. Engineer replied 2 years ago

sure.

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