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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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M., I ordered a add on to my adobe software carred adobe

Customer Question

My name is***** I ordered a add on to my adobe software carred adobe Expor and received a order number AD019126033 I have been unable to download the software! I have clicked on the green square untill I'm blue in the face with no results. Please help
Submitted: 1 year ago.
Category: Software
Expert:  Quiksilver07070 replied 1 year ago.

Hello Roy, and thank you for choosing


I would love to help you in this problem, and I think the best way to help solve this issue about downloading a program that you purchased (Adobe Software) is to have a REMOTE SESSION with you.


This means that I will connect to your computer, and help show you how to fix the issue. I can control the computer, and do it for you while you watch..


Are you up for this?