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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I have Windows 10 and it will not accept and read a camera

Customer Question

I have Windows 10 and it will not accept and read a camera card, when a card is inserted a window appears saying "connect the device that you want to import and make sure it is turned on and unlocked." .clicking on try again does not do anything
Submitted: 1 year ago.
Category: Software
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

Has importing from your camera ever worked on Windows 10 for you?

May I start a remote session so we can work on the problem together from your computer?

Please reply using the box below.

Regards,
Martin

Expert:  Martin replied 1 year ago.

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