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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My microsoft 2007 spreadsheet quit working but the 2007 word

Customer Question

Customer: my microsoft 2007 spreadsheet quit working but the 2007 word is just fine, what am I missing
JA: Thanks. Can you give me any more details about your issue?
Customer: I used my computer last night just fine. Added purchases to my 2007 excel.Went to look at it today and all the files have a red square and prompting me to but the new office 365
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Submitted: 1 year ago.
Category: Software
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing


So, when you go to use MS Excel, it is showing some RED borders, and prompting you to buy the NEW Office 365.


If you have purchased the MS Excel 2007, you DONT HAVE TO upgrade.....but at some point in the future it will be retired and no longer will get updates, or be supported.


If you want, we can do a REMOTE SESSION, and i can take a much closer look, and formulate a much faster and more accurate plan for solving.