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Chris Baxter
Chris Baxter, Programmer
Category: Software
Satisfied Customers: 250
Experience:  Java, iOS,, SQL, C+, C++, Obj C
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Cannot get an elements 13 update to download, 5 times it

Customer Question

cannot get an elements 13 update to download, 5 times it either gets almost to the end or completes the download and bombs on the update.
Submitted: 1 year ago.
Category: Software
Expert:  Chris Baxter replied 1 year ago.

Hello! It sounds like you have something clogging the works, be it a virus or some temporary files. Go to and download the free antivirus, update and scan, follow directions for removal of it finds anything. Then go to and download ccleaner. Run that, and be sure to run the temporary file cleaner, and the registry repair tool, in the registry tab. Restart the computer, then try your update again!