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Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 2735
Experience:  12 years in operations at a large law firm supporting both retail and specialty applications.
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I have been battleing days now I can't access store I have

Customer Question

i have been battleing days now I can't access store I have run wsreset but get doesn't exist reinstall I have tried dism cmds and every thing else I have seen mentioning this problem... i'm about ready to get a mac I believe it's corruption problem... and may need to reinstall windows 10.. any help will be appreciated thks
Submitted: 1 year ago.
Category: Software
Expert:  Byron replied 1 year ago.

Hi Mike. My name is***** you for your question and the opportunity to assist. The only certain way to eliminate corruption is to re-install. It's pretty easy in Windows 10.

At the login screen, while holding down the Shift key click the Power icon in the lower right corner and select Restart.

Release the Shift key when you see "Please Wait"

When the Choose an Option screen opens click Troubleshoot

On the Troubleshoot page click Reset this PC

choose the Keep my Files option (see attachment)

This will reinstall Windows 10 and fix the issue.

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