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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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OK, I've installed Thunderbird, and it's up and

Customer Question

OK, I've installed Thunderbird, and it's up and working fine. Now, I have a lot of email left in the Outlook inbox that I want to move to the Thunderbird inbox. How can I do this?
Submitted: 1 year ago.
Category: Software
Expert:  Martin replied 1 year ago.

Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.

You can import them directly from Thunderbird, take a look at this link:

Please reply using the box below.


Customer: replied 1 year ago.
Sorry to take so long on this; I was hospitalized. I tried your procedure, and had a problem: on the step where I'm to select Outlook, the choice is in gray type. The only one that's in black type is Outlook Express, which I don't have. I followed the instructions to the letter three times.
Expert:  Martin replied 1 year ago.

No problem Ken, glad to hear back from you.

Sometimes Thunderbird doesn't detect the Outlook installation.

What kind of email address is it? You may need to set it up as IMAP and copy the emails you want to keep over to the IMAP folders on the mail server as opposed to using POP3.

Once they're on the IMAP server you can simply add your email account to Thunderbird as IMAP and the emails will transfer across the internet.