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Chris Baxter
Chris Baxter, Programmer
Category: Software
Satisfied Customers: 250
Experience:  Java, iOS, VB.net, SQL, C+, C++, Obj C
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I have a MacBookPro installed with the LATEST OS Yosemite

Customer Question

I have a MacBookPro installed with the LATEST OS Yosemite system. An email containing a document using Adobi version 10 from my publisher opened on but then crashed my computer. I have Adobe Pro 8.3.1.
How can I work with my publisher now?
Submitted: 1 year ago.
Category: Software
Expert:  Chris Baxter replied 1 year ago.

Hello!

That all really depends on what you are trying to do. If you simply need to open and view PDF files, then Adobe Reader will suffice and is easily downloaded from www.adobe.com. If you need editing capability, all versions of Adobe Acrobat (8 - 10) allow you to export to MS Word. First try opening the document in adobe reader, (it will help determine if the document is corrupted or some other incompatibility is keeping it from opening) and second, try reinstalling your version of Adobe Pro 8.3.1, or Update/Upgrade to the latest version.

Expert:  Chris Baxter replied 1 year ago.

See this link for a workaround: Free Trial of the latest version of the software. No cost, and seems to be fully functional for 30 days; however, it will uninstall your current version if you do not un-check the "remove current versions" checkbox during installation. To purchase, this one actually will allow you to buy in at roughly 15 USD a month, rather than $500 + dollars, see the link for more info! :)

https://acrobat.adobe.com/us/en/free-trial-download.html

Expert:  Chris Baxter replied 1 year ago.

Please don't forget to rate and accept! :)

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