How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I forgot my password

Customer Question

I forgot my password
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue. Is it email account? What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

thank you

Expert:  AABHA PANDEY replied 1 year ago.

Hello.. Please provide more information about your request. Which password ***** you talking about? Is it email, some software or OS etc.

Customer: replied 1 year ago.
To download Adobe flash player
Expert:  Mr.Med replied 1 year ago.
  1. Open a web browser and go to :
  2. Click Forgot Your Password?
  3. Enter your email address and click Submit.
  4. Watch for an email from Adobe with a link that allows you to reset your password.

You can downlaod flash player without the need of a username or a password, to get flash player please go to this page :

let me know if you need any further help

Thank you

Expert:  Mr.Med replied 1 year ago.

Has everything worked out, do you still need help please?

Customer: replied 1 year ago.
Your answer is worthless. It does not work. I will have to go to the computer store to get it resolved. Do not charge me.

Related Software Questions