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There isn't much information that you provided in your question. If you reply, please do so in complete sentences so that I can help you better. Here are the instructions for registering the device with the app. Which instructions you follow will depend on the type of device you have.
Search for Walkingspree in Google Play. The Android App is compatible with Android 4.3 (Jelly Bean) and INSPIRE 1403, 1407 and 1411 devices.
Available on iTunes. It is compatible with iPhone 4S and newer. It compatible with the INSPIRE 1403, 1407 and 1411 devices.
Menu options - Bluetooth Devices
Select Bluetooth Devices from the drop down Menu Options in the top left of the app
Click Connect. This will go through a sync.
NOTE: DO NOT DO THIS IN AN ENVIRONMENT WITH OTHER INSPIRE USERS WITHIN 20 FEET AS IT WILL FIND ALL DEVICES IN RANGE. In an isolated area, connect to your device.
Menu options - Dashboard
To do a forced, sync, select Dashboard from menu option.
Pull down on screen to force a sync.
You may occasionally see an "unauthorized" error message. Please ignore and try syncing again. This can occur when internet access is spotty.