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Richard, Software Specialist
Category: Software
Satisfied Customers: 38465
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I am trying to use my Microtek ScanMaker s400 with my new

Customer Question

I am trying to use my Microtek ScanMaker s400 with my new Windows 8.1 and I keep getting a screen that says "The Filescan MFC Applicaton has stopped working..."
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
I don't want a monthly service....I just want help with this one question/problem
Expert:  Richard replied 1 year ago.

Hi there and welcome

Make sure that the destination folder for scan exists. If you deleted the folder, but did not notify the MFC software, it will crash as you describe.

So make sure the file is there then try scanning.

Let me know the results please.