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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I have lost the login information to a Vimeo account. How

Customer Question

I have lost the login information to a Vimeo account. How can I retrieve it? It was set up by junior staff at the non-profit I run 5 years ago, they are long gone. I want to upload a new video to the channel but lack the login details. Any way I can retrieve them, or do I need to start a new channel?
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issue.

Can you please give me the link of your vimeo channel?

Also, can you still recall the email account used to create or register the vimeo account?
Please let me know by replying to me here so that I can help you further.

Best regards,